Privacy Policy
Introduction
At Brighton App, we take your privacy seriously. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our budget prioritization platform. Our commitment to transparency means you'll understand exactly what happens with your data.
We operate under Malaysian data protection laws, including the Personal Data Protection Act 2010 (PDPA), and maintain international standards for data security. This policy applies to all users of Brighton App services, regardless of location.
Information We Collect
We collect different types of information to provide you with personalized financial insights and budget management tools. Here's what we gather and why:
Account Information
Your name, email address, phone number, and authentication details when you create an account. We use this to identify you and communicate important updates about your financial data.
Financial Data
Budget categories, spending patterns, income sources, and financial goals you input. This helps our algorithms provide accurate budget prioritization recommendations tailored to your situation.
Usage Analytics
How you interact with our app, which features you use most, and session duration. This data helps us improve user experience and develop better financial tools.
Device Information
Browser type, operating system, IP address, and device identifiers. We use this for security purposes and to ensure our app works properly across different devices.
How We Use Your Information
Your data serves specific purposes that directly benefit your financial management experience. We don't use your information for anything outside these defined purposes:
- Budget Analysis: Processing your financial data to create personalized spending recommendations and budget optimization suggestions
- Account Management: Maintaining your profile, preferences, and ensuring secure access to your financial information
- Communication: Sending important account updates, security alerts, and optional financial insights based on your notification preferences
- Platform Improvement: Analyzing usage patterns to enhance our budget prioritization algorithms and user interface
- Security Monitoring: Detecting unusual account activity and protecting against unauthorized access to your financial data
- Legal Compliance: Meeting Malaysian regulatory requirements and maintaining proper financial records as required by law
Data Sharing and Third Parties
We maintain strict control over your personal information. Brighton App does not sell your data to advertisers or marketing companies. However, we do work with specific service providers who help us deliver our financial services:
Service Providers We Work With
- Cloud Storage: AWS Asia Pacific (Singapore) for secure data hosting with encryption at rest and in transit
- Payment Processing: Stripe and local Malaysian payment gateways for subscription billing, with minimal transaction data shared
- Analytics: Privacy-focused analytics tools that provide aggregated usage insights without exposing individual user behavior
- Customer Support: Help desk software to manage your support requests and maintain conversation history
All third-party providers sign comprehensive data processing agreements and must meet our security standards. They can only use your data for the specific services they provide to Brighton App.
Your Rights and How to Exercise Them
Under Malaysian data protection law, you have several important rights regarding your personal information. Here's how to exercise each right:
Access Your Data
Request a complete copy of all personal information we hold about you. We'll provide this in a readable format within 21 days. Email us at contact@brightonapp.com with "Data Access Request" in the subject line.
Correct Inaccurate Information
Update any incorrect personal details directly in your account settings, or contact our support team if you need help correcting financial data or account information.
Delete Your Account
Request complete account deletion, including all associated financial data. This process takes 30 days to complete and cannot be reversed. Some transaction records may be retained for legal compliance.
Data Portability
Export your budget data, financial categories, and account information in CSV or JSON format. This helps you migrate to other financial management tools if needed.
Restrict Processing
Limit how we use your data while maintaining your account. For example, you can opt out of analytics tracking while still receiving personalized budget recommendations.
Security Measures
Protecting your financial information requires multiple layers of security. We've implemented comprehensive measures that exceed industry standards:
Encryption
AES-256 encryption for stored data and TLS 1.3 for all data transmission between your device and our servers.
Access Controls
Multi-factor authentication, role-based access for employees, and regular access reviews to minimize data exposure.
Monitoring
24/7 security monitoring, automated threat detection, and immediate alerts for suspicious account activity.
Regular Audits
Quarterly security assessments, annual penetration testing, and continuous vulnerability scanning of our systems.
Data Retention
We keep your information only as long as necessary to provide our services and meet legal requirements. Here's our retention schedule:
International Data Transfers
While Brighton App operates primarily in Malaysia, some of our service providers may process data in other countries. When this happens, we ensure adequate protection through:
- Contractual clauses that require the same level of protection as Malaysian law
- Regular audits of international service providers' security practices
- Data processing agreements that specify exactly how your information can be used
- Immediate notification if any international processing arrangements change
Your financial data remains encrypted during any international transfers, and we maintain logs of all cross-border data movement for transparency and compliance purposes.
Changes to This Policy
We review this privacy policy regularly and update it when our practices change or new regulations require modifications. When we make significant changes, we'll notify you through:
- Email notification to your registered account email at least 30 days before changes take effect
- Prominent notice in the Brighton App interface highlighting key changes
- Updated policy posted on our website with clear indication of what sections changed
You can always find the current version of this policy on our website, and we maintain an archive of previous versions for reference. Continued use of Brighton App after policy changes indicates your acceptance of the updated terms.
Privacy Questions and Contact
For any privacy-related questions, data requests, or concerns about how we handle your information, please contact us:
Email: contact@brightonapp.com
Phone: +60380235951
Address: 25-1 & 25-2 1st & 2nd Floor, The Strand, Jalan PJU 5/20e, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia
Our privacy team responds to all inquiries within 72 hours during business days.